Tueetor — Edutech
Online platform for finding digital tutors
Overview
Tueetor is a self-serve, automated, location-based online platform for tuition tutors and trainers. Nikhil, Hipster’s CEO, chanced upon the old version of the Tueetor app while searching for a swimming tutor. He likes the business concept and saw the potential to propel the platform further. Nikhil then emailed Mr. Han Sing, Tueetor’s CEO, with his experience:
- The app was showing all its registered tutors, even those that are not near a user. This resulted in long loading time and the app crashing.
Client
Tueetor
Period
2017
Geography
Singapore
Work Done
UI/UX
Multi-user Dashboard
WordPress blog
AWS server infrastructure
Stripe payment
Services
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Product DesignGraphic Design Services
An app that crashes hurts business
Nothing spells a bad user experience more than a mobile app crashing. In fact, in today’s competitive mobile app landscape, users have opportunities to switch product easily. Some might even avoid downloading an app if they read complaints about bugs before they actually try it. Needless to say, this breaks the business – lowering customer acquisition, retention and revenue.
How then, to stop the crashing?
Hipster’s developers quickly realised that they had to rebuild the app in order to eradicate the problem. They then proceeded to:
- Not displaying the full listing of tutors to a user at any one time. Rather, the technology optimizes the results based on one’s location and input. The user can then send messages to up to 10 tutors and trainers nearby.
- After five months of hard work, our developers shifted to the then latest version of the PHP framework, Laravel, and improved the coding. They also successfully integrated user data from the old system in this process.
Improvements & outcome
Besides overhauling the app’s user interface design, Hipster also built a new website. The new design was well-received. The app even won the Certificate of Merit (Public Service Distinction) at the Asia Smart App Award in 2019. Tueetor has also successfully launched its services in three other countries – Malaysia, Thailand and Indonesia.
After the first successful partnership, we continued to work with Tueetor, developing a Coursesaver module, their website, and their second app, 10MT. Hipster is proud of Tueetor’s successes and happy to work together for the past five years. (to the next five years and more ahead)
Success Metrics
Impact
5
Years of wark relationship
Han Sing Tan
Tueetor's Founder & CEO
My first project with Hipster was in 2017, when we were looking into ways to better our Tueetor app, it was a tall order, as the app was already gaining some popularity in the community back then, and we did not want to "reinvent the wheel" too much, for fear of losing it. It turned out to be one of the best decisions we have ever made. Not only did Nikhil and his team create a more intuitive and scaleable version, in a nutshell, they made it elegant. So complete, the Tueetor app went on to bag the Smart App Award for 2019. Hipster has also been instrumental in many groundbreaking features we see later on the app, winning us even more users and accolades. Convinced that the team would continue to shine, I invited them back in 2020 to assist in the development of 10-Minute Tutor - an on demand tutor app that combines both video-telephony and marketplace core functionalities into one. Hipster rose to the challenge. In addition to mobile applications, Nikhil, alongside his talented and committed team members, also advise and develop some of Tueetor's web stacks. So proficient, responsive and yet affordable in every way, we strongly recommend Hipster to organisations that seek not just a reliable technology provider, but a trustworthy partner.
